How ShieldScan works
A complete guide to understanding your security scan, interpreting findings, and keeping your Shopify store protected.
Getting started
Install ShieldScan
Install ShieldScan from the Shopify App Store. During installation you grant read-only permissions — ShieldScan never requests write access and can never modify your store.
Run your first scan
Click Scan Now on the dashboard. ShieldScan connects to your store, runs all 10 security checks in parallel, and returns a full report — typically in 15–45 seconds.
Read your score & grade
Your store is graded A–F and scored out of 100. Each critical finding costs 30 points, high costs 20, medium 10, and low 5. A score of 95+ earns an A.
Review findings
Every finding includes a severity label, a plain-English description of the risk, the potential business impact, and step-by-step remediation instructions.
Fix issues & re-scan
Work through the findings from highest severity down. Once you've applied a fix, re-scan to confirm the issue is resolved and watch your score improve.
Scan regularly
New apps, theme updates, and staff changes can introduce risks. Pro users get email alerts on new critical findings. Business users get automatic daily scans.
Understanding severity levels
Every finding is assigned a severity so you know what to prioritise.
Immediate action required. Malware, exposed payment credentials, or known attack patterns that actively threaten customers right now.
Resolve within 24–48 hours. Significant vulnerabilities that create real risk if exploited, such as missing GDPR webhooks or insecure script tags.
Address within your next maintenance window. Issues that increase attack surface but require additional conditions to exploit.
Good-to-fix improvements. Minor hygiene issues, best-practice gaps, or low-probability risks.
Informational only. No action required — context about your store configuration.
How your score is calculated
Every store starts with a perfect score of 100. Points are deducted for each real finding:
The 10 security checks
What each check does and why it matters for your store.
Plan comparison
Free
$0
- ✓Full 10-check scan
- ✓First 3 findings visible
- ✓Security score & grade
Pro
$19/mo
- ✓All findings + remediation
- ✓Deep virus scan
- ✓API secrets scanner
- ✓Email alerts
- ✓7-day free trial
Business
$49/mo
- ✓Everything in Pro
- ✓Daily auto-scans
- ✓Score trend history
- ✓365-day history
- ✓Priority support
Ready to scan your store?
Install ShieldScan from the Shopify App Store and run your first scan in under a minute. Free forever — no credit card required.
Install ShieldScan — Free